Shipping

We are pleased to offer worldwide shipping to all countries across the globe.

All orders proudly shipped by Fedex. Economy and Priority options available.

(*) Free shipping on all orders over 100 EUR / USD

Orders shipped same day if received no later than 1:00 PM CET

SPAIN

Delivery time: Next day door to door.

Rates: Our system generates the rate depending on the order. 

Import duties or taxes: Free

EUROPE / USA

Delivery times: Priority: 2-3 working days  I Economy: 5-7 working days  I Check the cart for the exact delivery date.

Rate: Check the cart for the exact rate.

Import duties or taxes: Free

AUSTRALIA

Delivery times: Priority: 2-3 working days  I Economy: 5-7 working days  I Check the cart for the exact delivery date.

Rate: Check the cart for the exact rate.

Import duties and taxes:

Our international checkout ads all import costs related to your order so you don´t have to pay ANYTHING when your package arrives at your door.

Orders under 1.000 AUD including freight: 10% GST

Orders over 1.000 AUD including freight: 10% GST + 5% Duty + 40 AUD documentation

Example Neutron Bike:

Webstore: 500 EUR

Freight: 220 EUR (Free of charge. Only for taxes calculations)

GST: 72 EUR

Documentation: 25 EUR

Duty: 25 EUR

Total: 624 EUR / 1.012 AUD

(amounts may vary depending on fuel cost and currency exchange)

REST OF THE WORLD

Delivery times: Priority: 2-3 working days  I Economy: 5-7 working days  I Check the cart for the exact delivery date.

Rate: Check the cart for the exact rate.

Import duties and taxes: Our international checkout ads all import costs related to your order so you don´t have to pay ANYTHING when your package arrives at your door.

Note: Due to Fedex restrictions, this option is not available for some countries. On this case, your order will show a “Import duties and taxes may apply” alert.

Returns Policy

Here at Flybikes we want you to be completely satisfied with your purchase. You've trusted us with your support so we want your purchase to be done with ease and confidence. If the product that you purchased is not the right item, defective or damaged, we accept returns for exchange or a refund within 30 days of the original purchase date. Providing the product is unused, including all the parts, in its original packaging and accompanied by a receipt.

Refunds steps

If your refund doesn't arrive within 2 working days, please check with your bank or credit card company. There may be some processing time before a refund is posted. This is beyond our control and the timing varies depending on your bank or card issuer. If after doing this still you have not received your refund yet, please contact us at returns@flybikes.com.

Shipping adress

To return your product, you should mail your product to:

Flybikes S.L.

Rúa da Madanela, nave 3C

36350, Nigrán

Spain

Shipping costs

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of shipping on the original order will be deducted from your refund.